Legal notice

This notice sets out who operates gudheal.com, how to contact us, and how to escalate a complaint. It is published in line with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

Business details

Trading name: Gudheal
Registered business name: Gudheal Wellness LLP
Entity type: Limited Liability Partnership registered in India
Nature of business: online retail of teas and herbal infusions
Website: gudheal.com

Registered and business address:
Office No. 103, 161, Brajeshwari Extension, Pipaliyahana, Indore, Madhya Pradesh 452016
Indore, Madhya Pradesh 452010
India

Email: support@gudheal.com
Phone: +91 92325 40377

Regulatory registrations

GSTIN: 23ABEFG6663J1Z8
FSSAI licence or registration number: 11426999000338

Gudheal products are packaged food articles. Batch number, best-before date, net quantity, ingredients and nutritional information are printed on each pack in accordance with the Food Safety and Standards Act, 2006 and the Legal Metrology (Packaged Commodities) Rules, 2011.

Grievance officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020, the following officer may be contacted about any complaint concerning our products, this website or your order:

Name: Shivangi
Designation: Grievance Officer, Gudheal
Email: support@gudheal.com
Phone: +91 92325 40377
Address: Office No. 103, 161, Brajeshwari Extension, Pipaliyahana, Indore, Madhya Pradesh 452016, India

We acknowledge every complaint within 48 hours of receiving it and aim to resolve it within one month, as required by law. Please include your order number and a clear description of the issue.

Escalating further

If you are not satisfied with how we have handled your complaint, you may contact the National Consumer Helpline on 1915 or through consumerhelpline.gov.in, or approach the consumer commission with jurisdiction over your area under the Consumer Protection Act, 2019.

Product disclaimer

Gudheal sells teas and herbal infusions, which are food products and not medicines. Our products are not intended to diagnose, treat, cure or prevent any disease. Information published on this site is general in nature and is not medical advice. If you are pregnant or nursing, taking prescription medication, or living with a medical condition, consult a qualified healthcare professional before use. Always read the ingredient list on the pack, and do not consume a product if you are allergic or sensitive to any ingredient.

Intellectual property

The Gudheal name and logo, together with the text, photographs, graphics and packaging design published on this site, are owned by us or used under licence and are protected by Indian and international intellectual property law. They may not be reproduced or used commercially without our written permission.

Accuracy of this site

We take care to keep product information, pricing and availability accurate and up to date. Errors can nonetheless occur, and we reserve the right to correct them, including after an order has been placed, as described in our Terms of Service.

Governing law

This notice and any dispute arising from it are governed by the laws of India, with jurisdiction as set out in our Terms of Service.

Related policies

Please also read our Terms of Service, Privacy Policy, Shipping Policy and Return and Refund Policy, which together govern your use of this site and your purchases from us.

Last updated: 3 September 2026